About PatientLead Health
Condition navigation programs by subscription, plus high-impact medical communication when the record and the message matter.
What PatientLead Health does
PatientLead Health LLC helps people move through complex care with structure. We focus on two high-leverage deliverables. A clear path to follow, and the right words when you need to be taken seriously.
Condition navigation programs
Subscription-based programs that turn a confusing diagnosis journey into a stepwise plan. Each program is built to reduce trial-and-error, prevent dead ends, and protect your limited bandwidth.
Inside the program
- Decision paths for what to do next based on common scenarios.
- Appointment agendas and question sets for specific specialist types.
- Documentation prompts to keep the medical record accurate and useful.
- Practical scripts for referrals, follow-ups, and stuck situations.
Medical communication
When you need an airtight message, we write it. This is for situations where tone, sequencing, and documentation consequences matter.
Common deliverables
- Portal messages that clarify the story and create a clean paper trail.
- Second-opinion transfer summaries and background briefs.
- Record correction and amendment request drafts.
- Visit follow-up messages that document unresolved concerns and next steps.
PatientLead work is advocacy and education. We do not diagnose, prescribe, or replace clinical care. We help you prepare, communicate, and document effectively so your care team has a clearer signal.
Who this is for
- People navigating complex or overlapping conditions, long diagnostic timelines, or fragmented care.
- Patients who need structure for specialist visits and follow-through between appointments.
- Anyone dealing with dismissal, mischaracterization, or documentation that does not reflect reality.
How we approach the work
Clarity over volume
We prioritize the few facts and next steps that will actually change the trajectory, then support you in communicating them cleanly.
Documentation as leverage
The medical record influences referrals, insurance, and future care. We treat accurate documentation as a strategic asset.
Trauma-aware, practical
Many clients arrive after dismissal. We build structure without minimizing what happened, and we focus on realistic actions that protect your energy.
Autonomy first
You remain in control of what is shared, what is pursued, and what is left alone. We help you make informed choices with fewer regrets.
Founder
PatientLead Health LLC is led by Carrie Schluter, BCPA.
Contact
Questions or collaboration inquiries: carrie@patientlead.health
For terms and boundaries, see Terms & Disclaimers.