Quick Contact Options

Emergency? Call 911

We are not for medical emergencies

Email Us
Secure on our end
General questions only
hello@patientlead.health
Call or Text
Not secure
Scheduling only – no health info
(617) 798-0150
Response Times
Portal & Email: 24-48 hours
Phone/Text: Same day
Closed weekends

Need help choosing?

Use the secure portal for anything health-related. Use email or phone for general questions.

Let’s Connect

We’re here to support you in your self-advocacy journey. Choose the communication method that works best for you.

Medical Emergencies

In a medical emergency, call 911 immediately. Our advocacy services are not for urgent medical situations requiring immediate clinical care.

HIPAA-Secure Portal

Most Secure
✓ HIPAA Compliant

Our secure client portal is the safest way to share health information and communicate about your advocacy needs. You’ll need to sign in or create an account.

Open Client Portal

Email

General Inquiries
✓ HIPAA Compliant (Our End)

Email us for general questions or initial inquiries. While our email service is HIPAA-compliant, standard email isn’t fully secure by nature.

hello@patientlead.health

Phone & Text

Voice Communication
Not HIPAA Secure

Call or text us for scheduling and non-confidential questions. Do not share personal health information through phone or text.

(617) 798-0150

Expected Response Times

24-48 hrs
Secure Portal
24-48 hrs
Email
Same day
Phone/Text
Closed
Weekends

About HIPAA Privacy

HIPAA protects your health information privacy rights. If you’re new to HIPAA, you can learn more about your privacy rights at the U.S. Department of Health and Human Services.

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