Terms & Disclaimers
By using this website or purchasing services or products from PatientLead Health LLC (“PatientLead,” “we,” “us”), you agree to these Terms. If you do not agree, do not use the website.
Scope of services
PatientLead Health provides education, communication strategy, documentation support, and advocacy-oriented services. We may help you organize information, prepare questions, and communicate effectively within healthcare systems.
We do not provide emergency services. If you believe you have an emergency, call 911 or go to the nearest emergency department.
No medical advice
Information on this website and within services is for educational purposes and general support. It is not medical advice, diagnosis, or treatment, and it is not a substitute for care from a licensed clinician.
No legal advice
PatientLead Health does not provide legal advice. If you need legal guidance, consult a licensed attorney in your jurisdiction.
No provider-patient relationship
Use of this website or services does not create a provider-patient relationship. Any clinical decisions remain between you and your licensed healthcare professionals.
Client responsibilities
- You are responsible for the accuracy of information you provide.
- You are responsible for decisions you make based on services or materials.
- You agree to use services in good faith and not for unlawful purposes.
Purchases, cancellations, and refunds
Appointment-based services may have cancellation and rescheduling requirements. Digital products are generally non-refundable once delivered or accessed. Replace this paragraph with your exact policy, including time windows and any exceptions.
Policy placeholder: Add your specific cancellation window (example: 24 hours), late cancellation fees if any, refund rules for unused time, and how to request changes.
Testimonials and outcomes
Testimonials reflect individual experiences and do not guarantee results. Outcomes vary based on individual circumstances, provider practices, and system constraints.
Intellectual property
Website content, tools, templates, and downloadable materials are owned by PatientLead Health or licensed to us. You may not reproduce, distribute, or resell materials without written permission, except where a license explicitly permits it.
Limitation of liability
To the extent permitted by law, PatientLead Health is not liable for indirect, incidental, special, consequential, or punitive damages arising from use of the website, services, or materials.
Governing law
These Terms are governed by the laws of the jurisdiction where PatientLead Health LLC is organized, without regard to conflict of law rules. Replace this with your preferred state and venue language.
Contact
Questions about these Terms: terms@patientlead.health
These Terms are a starting template for operational clarity. For final language tailored to your specific services, pricing, and jurisdiction, consult qualified counsel.