Lead your healthcare journey with clarity and confidence.
PatientLead Health LLC transforms healthcare relationships through Appointment Leadership™, empowering individuals to direct their own care.
We equip clients with tools, strategies, and expert guidance to communicate clearly, prepare effectively, and partner confidently with providers for respectful care that aligns with personal goals and reflects truth.
FREE RESOURCE
Master the Chart:
Guide to Patient Portal Messaging
The patient portal is an underutilized advocacy tool. This reference manual shows how to build a stronger presence in your chart and spot stigmatizing language that could affect care.
“The person who cares the most about figuring out what’s wrong with you is you.”
– Dr. Erin Nance, @littlemissdiagnosed on TikTok (June 27, 2025)
Dr. Erin Nance’s new book, Little Miss Diagnosed: A Surgeon’s Guide to Breaking Bones and Bending Rules, is both insightful and empowering. Many of her observations about the healthcare system validate the mission of PatientLead Health, dedicated to helping clients lead their own care with clarity, strategy, and confidence.
Some of what’s coming to PatientLead Health this fall:
Sometimes you just need a quick gut-check, help framing a request, or clarity on how to move forward. PatientLead AdvoChat™ connects you one-on-one with a board-certified patient advocate for a HIPAA-secure 15-, 30-, or 45-minute video conference. It’s not case management. It’s not concierge care. It’s affordable, strategic support designed to meet you where you are.
You define the agenda in advance using a short intake form, and we’ll meet via our secure portal (compatible with Zoom and Google Meet) to unpack it together. Whether you’re preparing for an appointment, wondering how best to use one of our tools, or navigating a tough conversation with a provider, AdvoChat offers low-lift guidance with high-impact potential.
Sign up for email notification when scheduling re-opens in late summer
Your help felt like a light in the darkness.
At a time when I felt completely alone and let down from every direction, your words reminded me that there are still people who genuinely care. You didn’t just speak with compassion you also gave me practical advice I can actually use. Just knowing someone believes my struggle is real meant more than I can express. Thank you for your support and kindness.
I wouldn’t have been able to go through this without you. Your work is so needed and you will continue to make such a meaningful impact for others who need a voice in healthcare!
Why PatientLead Health gets results
Most advocacy advice consists of generic platitudes like “make sure your voice is heard.” But no one really shows you how to do that.
Concierge advocates can be effective, but at $150+ an hour, they’re out of reach for many.
PatientLead Health changes that. We shift patients from feeling invisible to leading decisively, turning every appointment into progress, every record into accountability, and every provider interaction into a step toward better health.
Our work is built on three pillars that equip our clients with the tools, strategies, and skills to lead their care with clarity and confidence.
For each pillar, we offer targeted products and services that translate these guiding principles into practical, actionable support.
Pillar 1:
Navigating the System
- Understanding how referrals, insurance approvals, and denials work.
- Identifying systemic biases that affect complex and invisible illness care.
- Strategically sequencing appointments and requests to maximize results.
- Learning how to advocate within institutional structures without burning bridges.
Pillar 2:
Directing Your Care
- Preparing structured appointment plans that prioritize your goals.
- Using proven language patterns to communicate clearly and assertively.
- Mastering appointment architecture: timing, flow, and conversation strategy.
- Bringing the right documentation, records, and symptom summaries to every visit.
Pillar 3:
Advocating for Results
- Reviewing visit notes to identify inaccuracies, bias, or dismissive language.
- Crafting effective clarifications and amendment requests for your medical record.
- Holding providers and institutions accountable with professional, strategic responses.
- Building a documented trail of advocacy that protects your truth and strengthens future care.
Ready to lead your health journey?
You’ve already done the hardest part: recognizing that the sick and tired version of yourself isn’t your inevitable future. Now, turn that resilience into strategy. Learn to engage confidently, communicate effectively, and move toward care that supports the healthy future you envision for yourself.
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Discover our approach
Watch this space!
This fall, we’ll be launching products and services to support your healthcare journey.
Sign up to be among the first to know when they’re available.